top of page


Operational Metrics: The Swiss Army Knife of Product Development
In the competitive world of product development, leveraging operational metrics effectively can be the key to success. Be it success...

Javen Yang
Oct 15, 20233 min read


Measuring the Impact of UX Research: A Comprehensive Framework
In the User Experience (UX) design world, understanding the impact of our research is a critical part of our process. It helps us...

Javen Yang
Jun 22, 20235 min read


How to Unlock the Full Power of Customer Experience with a CX-Driven Operating Model
Image Source: Unsplash Customer experience (CX) has become a top priority for businesses looking to differentiate themselves in today's...

Javen Yang
Jun 20, 20233 min read


CX Design: The Key to Delivering Exceptional Customer Experience
In today's ever-evolving business landscape, delivering an exceptional customer experience (CX) has become a top priority for companies....

Javen Yang
Jun 20, 20233 min read
bottom of page